Company Policies

Payments

All payments are due at the time of service. We accept cash, check and Venmo.

Liability

We are bonded and insured through Pet Care Business Insurance.

Refunds & Credits

Once services are booked, there are no refunds, but if services are not utilized, you will receive a credit for future pet visits.

Home Visits

Midday visits will be scheduled during 11am-2pm. We do not guarantee exact times for any visits. Morning visits will not be scheduled any earlier than 7am, and bedtime visits will not be scheduled any later than 9pm.